Capabilities
What the model helps with.
- Summarizes long reports into an action brief
- Suggests tags and category
- Suggests priority based on the signal
- Suggests routing destination when configured
Product / AI triage
AI for the first pass. Humans for the actual call.
Verity uses AI where it helps most: collapsing noisy reports into something the operator can review fast, without turning the queue into an untrusted black box.
AI preview
Operators see the suggested summary, tags, and signal context before deciding what actually happens next.
Control and trust
Automation should reduce friction, not ownership.
- AI suggests. Humans approve.
- AI can be disabled per project based on policy and plan.
- Operators still own the final triage outcome.
Packaging
Start with a taste. Upgrade for workflow or control.
- Free starts with a weekly AI digest of incoming feedback.
- Pro turns AI into a daily workflow for triage speed.
- Enterprise adds dedicated worker lanes or a customer-owned AI endpoint, plus stronger retention and governance control.